HOPEN

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

For questions, or any assistance contact us at team@hudibrand.com

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

• Shipping Locations: We offer global shipping.
• Processing Time: Orders are typically processed within 3 business days after payment confirmation.
• Shipping Methods:
  • Standard Shipping: Estimated delivery within 5-7 business days.
• Shipping Costs: Shipping fees vary depending on the destination and shipping method chosen. The exact shipping cost will be informed separately.
• Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking details to monitor the progress of your delivery.
• International Shipping: For international orders, please note that customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient.
• Shipping Partners: We partner with trusted carriers to ensure your handbags are delivered securely and on time.

For any inquiries regarding shipping or to track your order, please contact our customer service team at team@hudibrand.com.

Thank you for choosing HUDI!

Leather is a natural material and should be treated with care. Avoid exposing the leather to water as much as possible. This helps prevent the slight discoloration that might occur on rare occasions. 


To protect the leather, it is recommended to store in a cloth dust bag. This will improve the leather’s resistance to moisture and dirt and thereby prolong the life of your HUDI bag.